Radicus GmbH supports our clients in IT-Services, IT-Development, IT-Project Management and IT-Expert Employee leasing. Therfore we design and develop customized IT-Solutions and services based on the customer needs.
Profile
Experience
Junior System Administrator
- Working as a Junior System Administrator, providing software/hardware support and problem solving for business salesman travelers, first and second level support for mobile and tablet devices, technical support for users with computers/laptops/printers, and creating quickstart guides and educating users on internal video-conference web meeting solution.
IT Support Engineer
- Worked as an IT Support Engineer, implementing Hewlett Packard Enterprise server solutions, performing maintenance and preventive inspections of servers, providing second level technical support to clients, and administering AD, DHCP, DNS, Hyper-V, and Office 365.
IT Support
- Previous experience as an IT Support, providing technical support for users by phone, remote access, or on-site visits, assembling and upgrading computers, transferring data, working with Windows Server, active directory, and Office 365, implementing virtualized environments, and backup solutions.
Volunteering
- Volunteered for preparatory lectures for the Microsoft exam at ALGEBRA / Microsoft Inovacijski Centar, assisting other students in their preparations for the 98-364 Database Administration Fundamentals exam.
Education
University
- Bachelor’s degree in Informatics, majoring in Information Systems from the Faculty of Organization and Informatics.
School
- Completed Computer Technician program at the School of Electrical Engineering.
Languages
Croatian
- Mother tongue
English
- C1 level in understanding, speaking, writing, listening, reading, production, and interaction
Others
Skills
- Strong communication and interpersonal skills acquired through technical customer support, ability to work in a team and adapt to a multicultural environment, and active use of English language. Also, possess a valid B category driver’s license.
- Digital skills include MTA Microsoft certifications, CompTIA Server+ certification, Kaspersky certified professional certificate, and HP ProLiant Server Foundations certified.